Terms & Conditions
While we endeavour to despatch the goods within 48-72 hours from receipt of order for items ex stock UK or European warehouse (smaller items) or 4-5 working days from receipt of order for larger items stocked in our European warehouse should we be out of stock of an item this will follow within a maximum period of 28 days.
Anything out of stock or on a manufacturing lead time we will contact you to advise anticipated delivery date – if this is unacceptable we will endeavour to offer you an alternative equivalent product which is stocked. Should you find this unacceptable please let us know in writing and we shall cancel the order with no charge to you.
When you place an order with us an email is automatically sent to you confirming the order.
We will keep you informed of the progress of your order at all stages
Please make sure that your email address is correct.
Cancelling an order
Under the United Kingdom’s Distance Selling Regulations, you have the right to cancel the contract for the purchase of any item within seven working days of delivery. This applies to all our products. Read More >>>
Carriage charges are calculated by weight and will automatically be applied based on the product selected.
- Band A – Up to 20 Kg – £20 ex VAT
- Band B – Up to 40 Kg – £35 ex VAT
- Band C – Standard Pallet – £60 ex VAT
- Band D – For air receivers up to 1000 litres – £100.00 ex VAT
- Band E – For air receivers 1500 to 5000 litres – £150.00 ex VAT
Bands C to E are palletised deliveries based on a kerbside delivery with offloading via a forklift truck. Selecting any equipment in bands C to E when added to your basket you will be presented with an option for delivery via tail lift wagon should you require it.
Tail-lift – add £25 ex VAT
Please contact us for delivery to following locations Guernsey / Jersey / Isle of Man / Ireland & Northern Ireland / Scottish Islands as different carriage charges will apply.
Security is probably one of the most significant concerns for both the shopper and the retailer during an online transaction. In reality an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is highly encrypted using complicated logarithm combinations. Read More >>>
Our “no quibbles” guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition, within 30 days, and we will issue a full refund for the price you paid for the item, excluding carriage charges. Read More >>>
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Except as specifically stated on this Web site, to the fullest extent permitted at law, neither ABAC UK nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, ABAC UK does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of ABAC UK, its affiliates, directors, employees or other representatives.